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Departments are not appearing after the upgrade from Responsive to Redwood page

in Workforce Management 4 comments

Hi All,

We migrated our Department from Responsive page to Redwood pages from Administrator profile options as suggested in the release notes but now we are unable to see any departments in the searches.

We already enabled the profile option related to "Enabling Oracle search for HCM" option and ran "ESS job to create index definition and perform initial ingest to OSCS" Ess job with "fa-hcm-organization" parameter value.

We followed the same steps for job and location Redwood migration and the data is appearing for them but it's is not appearing for the departments. Please suggest.

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