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Release Pause rule is not working as the configured condition.

edited Sep 23, 2024 11:31AM in Order Management 3 comments

Summary:

Hi Team,

We have a business scenario based on that I have configured the orchestration process where we are applying Pause on header EFF condition which is working fine and we designed a release rule where once the Line EFF gets updated through a SOAP service then the applied pause will get release, but it is not happening.

The release pause rule works when we update the EFF field using REST services as it creates the Order revision. It triggers the orchestration process and the line will not pause again because this time it is meeting the release pause task condition, but to avoid the order revision we are updating the EFF field using SOAP service. Still, then it is not triggering the Orchestration process the pause will also not get released automatically.

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