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Setting Max Active Chat in AddIns

Accepted answer
edited Aug 1, 2018 11:04PM in Communication Channels 2 comments


Regarding setting 'Max Active Chats' from AddIn (via IChatSession interface).

Latest OSvC versions ( 2017 and later) has a new setting 'Max Active Chats'. But we can set only 'Max Total Chats' using the IChatSession Interface (using MaximumEngagements property). IChatSession Interface included in the AddInViews does not expose the a new property to set max active chats.  Is there a new updated version of RightNow.AddIns.AddInViews library available which includes the new property in the IChatSession interface to set the max active chats? If so where can we download it?


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