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Match score is varying from version to other without any change in Intent or Utterence

edited Sep 24, 2024 7:37AM in Digital Assistant & Mobile

Summary:

Hi All,

We are facing an issue with the same keyword, The match intent score is varying from version to version. Based on the score it is matching with the wrong intent. The intent and the utterance are same in both the versions.

Instead of going to unresolved intent it is tagging with an intent in HCM skill.

The default training model is Trainer Tm. In that skill we have some answer intents as well. Please let us know if something is missed.

Thank you all in advance.

Regards,

Rama

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