Get Started with Redwood for Oracle Cloud HCM Begin Now
Milestones are not reflecting on Service Request page- Redwood HR Helpdesk
Summary:
Milestones are not reflecting on Service Request page for Redwood HR Help Desk .
We have configured following,
1.Manage Service Milestone Configuration for HR Help Desk Requests
2.Manage Availability
3.Manage Standard Coverage
4.Enable Manage Service Entitlements Using Subscription Coverages
5.Manage Default Coverage
However, still we cant see milestones on SR page. Please help.
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0