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Order Submission date to be passed to RMCS when the order is submitted from Draft status

edited Oct 11, 2024 7:35AM in Order Management 1 comment

Summary:

Sales orders placed in Draft status for sometime / some days and then booked / submitted. The expectation is the OM integration passes the Order submission date unlike system is passed the date creation date to RMCS.

Content (please ensure you mask any confidential information):

If the order is put in draft in the previous period and submitted in the current period, with the date creation in the previous period date causing the RMCS contract creation date to reflect the previous period. This is causing a lot of confusion during contract reviews, as the previous period is closed & impacting the reports executed with current period dates are not fetching the orders with draft status processed in the current month.

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