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How can price change approver see reason or price change details

edited Oct 15, 2024 4:10PM in Order Management 2 comments

Summary:

When order entry team over write the sales order line price, we use the standard price change approval workflow. Is there a place or attachment option for order entry team to share reason for the price change?

Content (please ensure you mask any confidential information):

Can customer service provide up front the detailed reason or request for a price change so the approver can see in the change approval task without having to ask / email internally for proof?

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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