Why is the advance not compensated by the legalization of expenses?

Summary:

We would like to understand why the advance payment is not offset by the legalization of expenses. In accounting, the employee has the legalized advance, but if you look from the expenses module, the advance payment is still pending legalization, which prevents the approval of another cash advance due to company policies. What could we do to update the status of the advance payment?

Thank you.

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24C

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