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Create Accounting - Payables journal batch incorrect cash account issue

edited Oct 15, 2024 2:24PM in Subledger Accounting & Accounting Hub 1 comment

Hi Guys

We have updated our internal bank accounts to use a new default segment value for one of the segments in the Cash GL Account.

However when we run create accounting after a payment process request is completed, the "Payables" batch contains journal lines going to the old segment value before we updated it.

For example:

Before : Cash GL Account = 0001-0000-101310-0001-00000000-000000-000000-000000

After : Cash GL Account = 0001-0000-101310-0000-00000000-000000-000000-000000

but we still see journal lines created on

Cash GL Account = 0001-0000-101310-0001-00000000-000000-000000-000000

Why could this be? Do we need to run a task after making this update to apply the update?

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