Order in OM get stuck with Credit Hold error even though its released by credit analyst
Summary:
Hi Team,
Order was created from cpq and it got stuck with credit hold.
It was released by credit analyst but still stuck with credit hold reason.
Order screenshot:
Message from credit:
The application released the credit check hold on fulfillment line 1 in sales order 9421. Credit analyst Elizabeth Taylor approved the credit request for amount 164.02 , and then closed case folder 119242 on 2024-10-07 20:46:16.927.
What could be the reason?
Thank you
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