You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Query regarding ship to address at order entry

Scenario: The customer is a distributor. So the customer account is only linked to a bill to site and Does not have a ship to site. We ship the product directly to the final customer (distributor's client). The final customer only has a ship to-site. When i create a sales order for the distributor, I want to add the ship to site of the final customer.

Problem: It was my understanding that, to make this possible, I have to create a account relationship between both the accounts. But when I go to order creation, I can select ship to sites from accounts that do not have a account relationship with the customer as well. Moreover, if I had the account relationship for 'SHIP-to' enabled, I thought that the ship to address would be defaulted in sales order. But the ship to address is not defaulted at order entry

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!