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24D Gen AI features for Help Desk
Hi Team,
I would like to know if the following features will be a part of 24D Help Desk release:
- View AI Generated SR Summarizations in French and Spanish
- Use AI Service Request Resolution Agent to Resolve Issues
These two features are not part of the 24D release notes but are present in the 24D Help Desk HCM webinar.
I would really appreciate if anyone can provide an insight on this.
Thank You!
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