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    • Customers / Partners posting Questions or Issues - Kindly read

    in Self Service Procurement 1 comment

    Summary:

    Logistical ask of customers and partners when posting questions or issues. Kindly review.


    Content (please ensure you mask any confidential information):

    Hello Customers and Partners,

    We welcome your questions and issues on this forum (after all, that's what it's for). Kindly bear note of the following aspects when you do log these issues:

    a) To get the speediest and most effective responses, make sure you are logging issues in the right application. I often find issues related (unrelated in my case) to applications that are not SSP but perhaps Inventory (most common are Receipts related questions), Purchasing (Orders related questions) etc. This will help get the right eyes on it and quickly.

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