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Drop Ship order line stuck in scheduled status

edited Nov 9, 2024 5:28PM in Order Management 6 comments

Hello Team,

We are configuring drop ship order but the sales order line got stuck in Scheduled status. While navigating to switch to fulfillment view under Orchestration process number, we can see scheduled task has already been done and it got errored out at Procure task. Can anyone please suggest if they have gone through this kind of error?
Please find the attached screenshot for reference.

Regards,

Pankaj

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