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Oracle HCM multiple log in attempts needed

edited Nov 25, 2024 4:20PM in Applications Security 1 comment

Summary:

We have Company Single Sign On enabled at our organization but for SOME users, they need to click on "company single sign on" MULTIPLE times before they can successfully log into their account. For example:

  1. Click on company single sign on. Oracle immediately returns an "Authentication failed" message and circles the user ID and password in RED. User clicks on company single sign on, again oracle returns "Authentication failed". 3rd time, same result. 4th time, they get in.
  2. User logs out and tries to log back in. Again, first attempt returns "authentication failed". 2nd time, user is able to log in.
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