Clarification on Direct Debit Reversal and Receipt Numbering in CLOB Files

Summary:

Hi All,

Background:

In our business, we utilize a Direct Debit (DD) process where invoices are divided into 12 installments. To generate receipts, we enabled the "Receipts inherit transaction numbers" option in the receipt method setup. This ensures that receipts are created with the same number as the corresponding invoice each month.

However, we’ve encountered an issue when dealing with NSF (Non-Sufficient Funds) scenarios. If we manually reverse receipts in Fusion, these reversed receipts do not appear for reconciliation in Cash Management. After raising an SR with Oracle, we were referred to the note Why Can’t See Reversed Receipt For Reconciliation With Reversal Line In CE (Doc ID 2516835.1)