Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can we restrict the visibility to Contacts based on Territory Assignment?

edited Dec 2, 2024 2:58PM in Sales 1 comment

Summary:

No option to view the associated Territories at the Contact level, unlike Accounts.

Content (please ensure you mask any confidential information):

We are trying to restrict the visibility of Contacts via Territory assignment. When a contact is created/updated, territory should be assigned to it automatically, and its members should be copied to the Contact team to have full access to the record.

Now, the issue is that the "Run Assignment" button at the contact level is greyed out, and I cannot find any scheduled process or profile option that assigns territories to contacts in bulk. Also, in the contact teams tab, we don't have the option to view the assigned Territories, unlike Accounts. This begs the question if the territory-based assignment is available for Contacts or not. If not, then how to control the visibility of Contacts?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!