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What does the business function Service Request Management do?

edited Nov 29, 2024 4:26PM in Fusion Service 1 comment

Summary:

We have the option to enable Service Request Management for our BUs and do not fully grasp what enabling does for us? It does not seem to impact our ability to generate Service Requests in Oracles Service.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24C


Code Snippet (add any code snippets that support your topic, if applicable):

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