Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

OM Not triggering Error Message when Cancelling SO line interfaced to WMS

in Order Management 4 comments

Summary:

We are not seeing an Order Management error message when submitting a draft revision to cancel a sales order line that is not in a cancellable status in WMS.

Content (please ensure you mask any confidential information):

We have defined the required configuration to allow sales order updates and integrate to WMS, but when we cancel a sales order line and submit the revision in OM we do not see an error message pop up that says the revision can not be submitted. The sales order line does stay in draft mode with an exception error on the draft indicating that the order is not in the correct status in WMS, but OM should be throwing an error message when the revision to cancel is submitted. For context, OM DOES throw an error message when

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!