Is it possible to automatically assign technician chats to operators?

Summary:

Automatic Chat Assignment to Operators

Content (please ensure you mask any confidential information):

I assume the answer is no, but I would like to know if there is any way for chats from the technician to the " help desk" to be automatically assigned to an operator. The issue the client is facing is that operators take quite a while to accept the chats.

Version (include the version you are using, if applicable):

24D

Code Snippet (add any code snippets that support your topic, if applicable):