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Cannot enter expenses after XX Date

edited Dec 6, 2024 7:10AM in Expenses 1 comment

Hi Everyone,

I have come across many users open a ticket saying something like, "Cannot enter expenses after November 21, 2024." I am curious as to what could be the reason for this?

Some of the times I noted that the user had a global transfer on said date and because they were 'rehired' it does not let them, which makes sense. However, a ticket came in and I have no idea why this user cannot enter expenses after November 21, 2024.

His one- and only-person record in Oracle says he was hired on June 17th, 2024, and had an assignment change on June 17th, 2024. Is there a certain place I could look or investigate to learn why this user cannot enter expenses later than November 21?

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