One Invoice (Credit memo) split into two payments. We would like to know why the payment got split.

Summary:

One Invoice (Credit memo) split into two payments. We would like to know why the payment got split.

Credit memo with the amt -10735.20 is created on 5/7/24, Invoice date: 4/22/24

When we check the installment, the total amt is due on 5/22/24 (single Installments).

But Payments splitted into two as below.

on 5/15/2024 -722.00 USD is paid amt

on 5/29/24 -10013.20 USD is paid amt.

We need your expertise to identify the cause and provide solution to Business.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):