You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Wanted to understand how the Orchestration Process assignment works at each line level of PTO.

edited Dec 9, 2024 8:49AM in Order Management 3 comments

Summary:

Hi Team,
Below is my observation :
if i have a PTO :
Parent item : Say COMPUTER
………………………Child 1: Monitor
………………………Child 2: Machine
………………………Child 3: Keyboard
………………………Child4 : Subscription

i have defined a custom orchestration say "SHIP AND BILL"
based on the new line type of computer say : HARDWARE, i assign this custom orchestration process "SHIP AND BILL".
Now once i book this order , i know that the orchestration process of "SHIP AND BILL" will get assigned to each of the sublines.
The question is , there is no shipment for Subscription , its an Bill only line. Still system will forcefully assign "SHIP AND BILL" line only. or is there a way in which we can instruct the system to attach "BILL ONLY" orchestration process to child line 4 ?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!