You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Customer profile

Summary:

Migration of Customer Profile

Content (please ensure you mask any confidential information):

We have an issue with some customers, migrated from another system.

When we try to view a customer profile (NAVIGATION—> Customers—> Account —> Profile History

I can't display the customer profile, every time I reach this page, only for some customers, the page is freezed and I cant' do anything.

I also can't insert a correct profile for the customers that have this problem.

How can I solve the problem? It's a problem of data migration (we have imported customers and profile with FBDI template)?

Does exists any workaround?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!