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Change order is not re-triggering orchestration process

edited Dec 12, 2024 8:58AM in Order Management 2 comments

As-Is Setup : We are have custom task types in our orchestration process which send data to custom revenue mgt. system , custom GTM, and other fulfillment systems.

Goal: Whenever there is a change in the Order (eg: Purchase Order) then it should retrigger the orchestration process to update the changes to the 3rd party system.

Example:

We are sending the order related data so that it can create the draft revenue contract in the 3rd party. If there is a revision, we are expecting to resend the data so that same can be updated in the third party. For that we need to retrigger the orchestration process with new data.

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