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Ability to Forward "Receipt Confirmation" emails to another email address

edited Dec 12, 2024 12:52AM in Inventory Management 1 comment

Sometimes a requester in SSP needs to confirm with another team member whether an item was received or not.

But if they forward the Receipt Confirmation email notification so the other team member can simply use the Action Buttons in the email, the email is rejected and action is not processed.

It appears that BPM does not allow a different email address to send the response email, only accepting responses from the BPM Task Assignee.

Is there any configuration setting or workaround to allowing another team member to respond to a forwarded notification, to streamline the workflow?

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