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How to get Oracle Learning and Zoom integration to process updates done in Oracle Learning

edited Dec 16, 2024 11:40PM in Learning 4 comments

Summary:

Updates done to VILT schedule are not reflecting as updates to Zoom Calendar via the Oracle Learning App published as 3rd party app on Zoom market place.

Content (please ensure you mask any confidential information):

We have implemented Oracle Learning Cloud and configured Zoom integration as per Oracle's documentation on the Zoom Market place for Oracle Learning Cloud App.

We do get meeting invites from Zoom for Virtual Intructor led courses but later any changes done to the course schedule in Oracle, instead of getting updates to the zoom calendar, we are getting NEW invite and the old one stays on calendar. Similarly, if we delete the VILT course in Oracle Learning, the calendar invite on Zoom calendar remains even after running the sync jobs as per Oracle's documentation

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