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Credit folder approved but sales order not progressing

in Order Management 3 comments

- We have credit check enabled after reservation and before shipping in the orchestration.
- We do not have credit check at order submission.

Business Use Case:
- Customer places an order which has request date after 3 weeks.
- Customer credit status may change. Hence, credit check is required prior to shipping.

Issue in the process flow:
- Order is booked.
- Order is reserved and fails due to credit check.
- Credit case folder gets created in AR.
- Credit analyst reviews the folder and approves the credit folder.
- The sales order does not get release from the credit check (even after running recover error job).

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