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collections notes not visible in manage transactions

Summary:

Notes entered at transaction level from collections workbench are not visible from manage transactions>notes tab

any setup is missing or any program to run? also i dont these collection notes in ZMM_NOTES table

any help is appreciated

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24D


Code Snippet (add any code snippets that support your topic, if applicable):

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