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Copy Work Order -Fusion Service Cloud

edited Dec 18, 2024 8:09PM in Fusion Service 3 comments

Summary:

Is it possible to implement a copy functionality for Field Service Work Orders similar to that of Service Requests?

Content (please ensure you mask any confidential information):

In our current business scenario, multiple work orders are created for a single service request, as they are assigned to different field service technicians.

To reduce the effort required to create new work orders from scratch, is there an option to duplicate existing work orders, particularly for Field Service?

Note: We are currently using the Redwood theme.

Is there is any OOTB functionality available, if not how we can proceed with customizations???

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