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Trick to utilizing Hotspots? Are Certain Target elements more accurate?

in Oracle Guided Learning 2 comments

We are trying to implement some Hotspots for an upcoming go live of our Grow Platform and it seems to either over report or under report on the analytics. For example we had 9 unique users but it shows 58K interactions in 1 day. Another example would be on the Careers of Interest link, the Hotspot is under reporting and only showing 1 interaction. Are there specific target elements or certain settings that work better for Hotspot tracking?

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