Authorization of credit card for the order amount - created with pre-auth amount
Summary:
- Orders are created in upstream eCommerce where customer provides credit card details and authorized
- Then the sales order is created in OM using a payload that has all pre-auth details including the amount
- The issue is when order is updated impacting the order amount - after authorization; before making into OM
Content (please ensure you mask any confidential information):
- eCommerce platform for business-to-business shows both stock and non-stock (B2B enabled) items
- Sometime the prices for non-stock (b2B enabled) items are not available - because of price fluctuation/sourcing dependency etc.
- So, customer would still process with the order in eCommerce and provide the credit card knowing the charges for non-stock items will be billed to the credit card
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