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    Unable to preview attached document in Case

    in Help Desk 3 comments

    Hello All,

    When a case worker or case manager clicks on the preview for attached document in a case, the system opens a blank page. Expectation is for system to show the preview of the document.

    Is there a config/profile option/duty for this specifically?

    Navigator > Help Desk > Cases > open a case > document > preview





    Regards
    Mohtaseem

    Tagged:

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