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Order Line Stuck with Schedule Status and When Recover the Order the Status Updated

in Order Management 4 comments

Summary:

For some of the sales order, the status of the sales order line getting stuck with Schedule status, but when we recover the sales order the sales order line is updated into Awaiting Shipping or Awaiting Billing.

Content (please ensure you mask any confidential information):

We need to know what to be checked/updated/enhanced to avoid such behavior in the application as we are not updating anything in the master or application we just recovering the order so basically there is no issue in the master or configuration.

Version (include the version you are using, if applicable):

24D (11.13.24.10.0)

Tagged:

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