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Add Contact button on an Oracle Service Request (SR) not showing

in Sales 1 comment

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Hi all,

I logged an SR ticket through the Oracle Service Request portal and this morning I was able too see the "Add Contact" button, but when all 3 admins within that tenancy were added, the button disappeared. Also, when I see which users are in the user group, I don't see anyone's name.

Has anyone seen this issue and know how to fix it?

Any help would be great! Thanks in advance

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