Feedback - effectiveness of using Oracle Digital Assistant (ODA) to create purchase requisitions

Summary:

Kindly comment on the effectiveness of using Oracle Digital Assistant (ODA) to create purchase requisitions, if you are using it as an end user or if you have implemented it for your clients.

For e.g. users go to Microsoft teams and the ODA app connected to it and ask it to create a requisition for purchasing lumber.

Content (please ensure you mask any confidential information):

My client has the below constraint for one of their departments and are hesitating to implement Self service procurement, becoz of the below reasons:

Most employees are not Oracle users and requests outside of the system come in via electronic voucher, post it note email etc.