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Supplier Payment to Third Party returns error "The external bank account is inactive..."

edited Feb 6, 2025 5:02PM in Payables, Payments & Cash Management 6 comments

Hi CCC-community,

I've an issue with the set Supplier to Third Party payment.

I made and followed all the required setup but still when I try to create a payment by using "Pay in Full" I'm getting following error:

"The external bank account is inactive. Either the bank account or the assignment of the bank account to the payee is o longer active"

Did anyone experience the same and share resolution?

BR Marcus

The Instructions I followed:

How You Set Up Third-Party Payments to Factoring
A third-party payment is a payment that you make to a supplier on behalf of another supplier. Setting up third-party payments includes the following tasks:

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