Global search returns different results to different users

Summary:

Global search returns different results to different users

Content (please ensure you mask any confidential information):

Global search returns different results to different users for the same search.

I, the admin, performed a search for an account, and received a result, another user, not admin, performed the same search but did not get any result.

Version (include the version you are using, if applicable):

24D 

Code Snippet (add any code snippets that support your topic, if applicable):