Looking for a particular Help Desk Cloud Customer Connect event?

The Help Desk team wants to thank all of you who attended our live events in 2024 (and 2023!).  If you have a topic you'd like for us to consider in 2025, please let us know in the comments.  We are looking forward to a great 2025 with all of you!

Below are links to our past events, grouped by theme.

Product Information

• State of the Product: Help Desk in the Redwood Experience in 2025 (January 22, 2025)
• Case Management in Oracle Help Desk (March 17, 2023)
• Migrating from Classic HR Help Desk to HR Help Desk in the Redwood Experience (May 24, 2023)
• Beyond HR: Using Help Desk for Non-HR