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Why did the 5-star feedback scale disappear after publishing a knowledge article?

edited Feb 3, 2025 4:14PM in Knowledge 1 comment

Summary:

I published a few Knowledge Articles (KA) to the My Help area in Oracle HCM and unlike the other KAs we have, the rating feedback option is no longer there. Is there something I am missing when publishing a new KA?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


24D


Code Snippet (add any code snippets that support your topic, if applicable):

Newly Published KA:

Other Published KAs:

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