Sales Order stuck in Shipped Status and Not progressing to Awaiting Billing

Summary:

Hello,

Is there a way to progress the order line status that is stuck in Shipped status and not progressing to Awaiting Billing so that it can be invoiced?

When I checked in Manage Shipment Lines, the shipment already interfaced.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):