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    • Campaign member status upsert function by Response rule

    in Eloqua 1 comment

    Hi,

    Currently, we are attempting to integrate campaign members using the Response Rule, triggered by a form submission.

    At present, if an Eloqua contact who has already converted once in a campaign converts again, an error message stating "Duplicate campaign member" is returned.

    We plan to enable the "Upsert functionality for Campaign Responses" via an SR.
    Once this feature is enabled, I understand the behavior will change to overwriting the existing record.
    In this case, will this duplication error no longer be observed?

    Best,
    Hiroki

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