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Why is the Schedule Ship Date getting reversed to the old date in the sales order?

edited Feb 20, 2025 6:50AM in Order Management 6 comments

Hi All,

We have a Groovy script that calculates the schedule ship date (SSD) as the previous Thursday of the current week based on custom conditions.

For example, if the requested date is 20/02/2025, the calculated SSD will be 13/02/2025 (Thursday). This logic is implemented through OM Extensions and works as expected in our production instance for the initial creation of sales orders; it does not recalculate the SSD for revision orders.

However, we have recently observed an unexpected scenario with sales orders created via our EDI Integration. This integration loads sales orders from a third-party application into ERP Cloud by retrieving a flat file from an FTP server, converting it into an FBDI format zip file, and then loading it into

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