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How to identify and correct vacation insurable hours

edited Feb 20, 2025 10:12PM in Payroll and Global Payroll Interface (GPI) 1 comment

Hello,

we have detected that our ROE did not report correctly hours in box 15A. After investigated the issue we realized that the Employment Insurance Hours configuration for the absence element was incorrect. We updated this value and rerun tests and now the vacation hours taken by an employee shows as insured in the results.

Now, we have to go and correct all vacation hours taken by employees and paid by payroll to make sure they are flagged as insured so that if the employee gets terminated, hours in the ROE are correct, but we don't know how to:

  1. identify all employees affected.

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