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    To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

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    Enabling SMS with HR Help Desk Redwoord

    in Help Desk 1 comment

    Summary:

    Hello Experts,

    Have you enabled the SMS with HR Help Desk Redwood version, business need the SMS functionality enabled by which employee can raise SR with SMS and update by SMS.

    Can anyone share the steps for this ? Is this part of the CTI ?

    Thanks,

    -Subrat

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