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    • Redwood Sales Order: How can we use customer item in sales order line?

    edited Feb 26, 2025 1:41PM in Order Management 3 comments

    We are testing the new Redwood sales order pages and we are able to find items in the sales order line, but the item picker page is not showing the customer item number. We have run the steps from this link: https://docs.oracle.com/en/cloud/saas/readiness/scm/24d/order24d/24D-order-mgmt-wn-f34426.htm
    We also dont see the customer item number available in the sales order line.
    We do see the customer item number field in the sales order line view pages.
    Is there some functionality missing?
    In the classic sales order creation page we do see the customer item number in the item picker and sales order line edit pages

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