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DOO_OTM_UPDATE_NOT_ALLOWED - Delayed response for an updated order line is rejected

in Order Management 3 comments

Summary:

Hi Experts,

We are interfacing the order lines to OTM before shipping step.

In the first version of the order, the line got the response from OTM and moved to "Awaiting Shipping" status.

Revised the order, updated the quantity and submitted, got the acknowledgement for the OTM task and line status updated to "

Awaiting Transportation Planning Response" but while sending the delayed response, OM is rejecting it with the below error-

<ns1:ResponseProcessingFulfillLineError>                       

<ns1:MessageText>The DOO_TP_PLANNED status for order line XXXXX-2-1 couldn't be updated because another request is already processing the line.</ns1:MessageText>                       

<ns1:MessageName>DOO_OTM_UPDATE_NOT_ALLOWED</ns1:MessageName>                       

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