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facing an issue with the "Site" field on the invoice header in Oracle

in Payables, Payments & Cash Management 1 comment

Summary:

We are facing an issue with the "Site" field on the invoice header in Oracle. Currently, once the invoice has been "Saved," "Validated," and "Sent for Approval," the "Site" field becomes locked, preventing us from making any modifications. In cases where an incorrect site is selected, especially when dealing with suppliers that have multiple sites, the only workaround is to cancel the existing invoice and create a new one.

This process is inefficient and not ideal.

Could you please confirm if there is a system setting or configuration that would allow us to modify the "Site" field at any point before payment is issued, without needing to cancel and recreate the invoice?

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