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    • Issue with Incorrect Sequencing Number for Customer Invoices

    in Receivables & Collections 3 comments

    Summary:

    We are experiencing an issue where customer invoices are not being imported via FBDI with the correct sequencing number. We have set the system to automatically generate the sequence numbers starting from 4, but they are instead starting at 3. (392929929, instead 492929929)

    Specifically, all invoices for XX BU should always start with 4, and there should be no overlap across different sources (XX Manual, XX Import, XX Others).

    Could you please assist in fixing this?

    Best regards,

    YK

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