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Progress with Redwood: Redwood Resources for Oracle Cloud HCM -  Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

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Deep Link Help Desk

Can anyone confirm whether or not it is possible to put a deep link in a Redwood HelpDesk email notification? A link that will take them right to the SR that they are being notified about? Where can I find the link and how do I configure it into my notifications? I think the Deep Links in HCM currently(Navigator—>Tools—>Deep Links) are for the Service Request Classic UI, not Redwood.

Thanks!

Cody

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